Lifetime Replacement Warranty
Crescent Moon warrants to the original purchaser that its products are free from defect in materials and workmanship. If, after inspection, we find that the product was defective in materials or workmanship, we shall repair or replace it at no cost to you. This warranty does not cover accidental damage, misuse, improper care or alteration and excludes claims for incidental or consequential loss.
At Crescent Moon, we are committed to your satisfaction. If for any reason you are dissatisfied with any purchase, we will gladly exchange it, replace it or credit your account within 30 days of purchase, less shipping costs (note exceptions below). We understand that our business will only grow by satisfying you, our customer, and therefore everything that we offer carries this warranty.
To return the item, ship it back to us via UPS or FedEx. Please fill out the return information on the packing slip and include it with your shipment. If you would like to exchange an item for a different size, color or new item, we will absorb the S&H charges of the new product to you. Shipping and handling charges are not refundable for returns, just exchanges.
Please send returns and exchanges to 3760 Prospect Avenue, Yorba Linda, CA 92886-1742